Shipping & Returns
How will my order be shipped to me?
All our items are shipped for free via EMS, with tracking number, and come in a small bubble envelope or box.
How long will it take for my order to be shipped?
We will process your order within 2-5 business days from our different warehouses all over the world. Depending on your country, once your order has shipped, it can take 2-3 weeks for your order to arrive. However, most orders arrive within 2 weeks. Although through the great crowds due to COVID-19, the delivery time may be longer than you are used to from us.
What is your return policy?
You may not be satisfied with your purchase. If this is the case, you can return your purchase within 14 days, starting the day after receipt of your purchase. Unfortunately, we cannot take back used items.
We will email you when we have received the items. We will then refund the purchase amount. The purchase amount will be refunded within 10 working days, if you have not received it within this period, please contact our customer service.
It is of course annoying if you have a complaint about the service as you have experienced it. Nevertheless, we kindly ask you to pass on your complaint to our customer service. This can be done by e-mail. Our employees will review the complaint and try to resolve the complaint to everyone's satisfaction.
You can send your complaint to email@example.com.
Do you have questions? Do not hesitate to contact us. E-mail: firstname.lastname@example.org